Analyzing Work-Based Conflict Scenarios
Communication Skills - Lecture & Role Playing
Conflict Development - Stages & Strategies
Coping With “Acting Out” Behavior
Identify & Prevent Dysfunctional Conflict
Conflict Resolution/Intervention
– 4 Thought Perspectives can provide a facilitator to facilitate conflicts
that may be in your community or company with sensitivity to participants'
cultural, religious and social backgrounds in various ways:
Conflict Intervention
- to facilitate open and honest communication between individuals with the
primary focus being the identification/cause of the conflict, reaching an
understanding of how the cause of the conflict affects the parties involved
and search for possible solutions that will move everyone involved focus back to
the mission, task and/or vision.
Group Conflict Resolution/Intervention -
Works in the same manner as Conflict Intervention however, this is more
suited for larger groups or work sections that need to resolve conflicts as
a unit or team, which may be affecting their overall performance.
Organizational Change - To introduce change to a company or community can
create conflict. This training is to prepare leaders to better handle the
negativity and positively move forward when change is introduced.
Mediation –
upon request, 4 Thought Perspectives will provide a mediator to
mediate situations that may arise in your community or company. In most
cases the mediator will have knowledge of sensitive cultural, religious and
social issues that may be of concern to those participating in the
mediation.
Human Relations
Team Building
Leadership/Management